How to install our free apps
For PLATINUM TV and XTREAM
PLATINUM TV DESCRIPTION
PLATINUM TV has Live TV and VIDEO ON DEMAND. The Live TV has most every channel you can imagine with most Sporting Events included. The Video On Demand is AMAZING! It plays perfectly… they have many servers so you won’t have high the Internet traffic. With this service you will no longer need Netflix, Hulu, Amazon Prime, ans ALL of those other streaming services. This new app will have a DVR option. But FireSticks and most streaming devices are limited on their device storage. You can always add device storage (we will have instructions below). We recommend at least a 4K Max FireStick. This app will also work with our XTREAM service If you have PLATINUM TV Service.
PLATINUM service address for TiviMate Premium
PLATINUM TV OPTION 1 (Firestick Max, Firestick Lite, Fire TV, Fire Cube 1st and 2nd generation).
OPTION 1 only works on certain devices. We recommend this app and getting one of the option 1 devices.
* if you already have the DOWNLOADER APP skip to line 16
From the Amazon home screen
1. Select “Find“ in the middle bar followed by Search
2. On this Search window, type the name of the app Downloader (it will appear below and click on it)
3. Click the Downloader icon on the next screen
4. Choose Download (or Get) on the window that appears next
5. Open the DOWNLOADER app
6. Then press the home button on the remote
7. Select the gear icon or in the middle bar (on the far right) to open Settings
8. Now, choose the option My Fire TV (if you have Developer Options skip to line 11)
9. Click on “about“ 7 times (then it will say you are a developer)
10. Click the back arrow button on your remote once and you will now see “developer options”
11. Click and open the Developer Options
12. Next switch ON the option ADB Debugging
13. Then click Install unknown apps
14. Click Downloader and turn it ON
15. Press the home button on the remote
16. Click on the DOWNLOADER app(click allow when prompted when opening app)
17.Enter
http://thewifiguy.online/plat.apk
18. Select install
19. Open
20. Goto settings
21. Then goto EPG
22. Then click update interval hours and select 2
23. Then turn on update app on start and update app on playlist change
24. Then click the back button on the remote once
25. Then click on on Playback
26. Click on Auto Frame Rate (AFR)
27. Turn On and Enable AFR for VOD and turn on Switch Screen for 4k resolution for 4K video
28. Press the back bottom 3 times on the remote and now click ADD PLAYLIST
29. Click LOGIN HERE
30. Click Server Code and Enter 1
31. Input you PLATINUM TV username and password that was emailed to you
32. Leave Include VOD checked ✔️
33. Click Next
34. Click on Playlist Name and type In PLATINUM TV and then click DONE
35. Click OK (your are now logged in to PLATINUM TV
**This app can also be used together with our XTREAM service. We recommend both services in one app. It is always the best ideal to have two services so that with any scheduled maintenance there won’t be any live TV interruption.**
Add XTREAM
1. Goto settings (from the guide screen press left twice and click the gear icon)
2. Then goto playlist
3. Then click add service
4. Click LOGIN HERE
5. Server Code enter 2
6. Enter XTREAM username & password
7. Leave Include VOD checked ✔️
8. Click Next
9. Click on Playlist Name and type In XTREAM and then click DONE
PLATINUM TV OPTION 1 (Nvidia Shields and TiVo 4K stream)
1. Install Downloader app from Google Play Store
2. Open on the DOWNLOADER app (click allow when prompted when opening app)
3. Enter
http://thewifiguy.online/plat.apk
4. Select install
5. Open
6. Goto settings
7. Then goto EPG
8. Then click update interval hours and select 2
9. Then turn on update app on start and update app on playlist change
10. Then click the back button on the remote once
11. Then click on on Playback
12. Click on Auto Frame Rate (AFR)
13. Turn On and Enable AFR for VOD and turn on Switch Screen for 4k resolution for 4K video
14. Press the back bottom 3 times on the remote and now click ADD PLAYLIST
15. Click LOGIN HERE
16. Click Server Code and Enter 1
17. Input you PLATINUM TV username and password that was emailed to you
18. Leave Include VOD checked ✔️
19. Click Next
20. Click on Playlist Name and type In PLATINUM TV and then click DONE
21. Click OK (your are now logged in to PLATINUM TV
**This app can also be used together with our XTREAM service. We recommend both services in one app. It is always the best ideal to have two services so that with any scheduled maintenance there won’t be any live TV interruption.**
Add XTREAM
1. Goto settings (from the guide screen press left twice and click the gear icon)
2. Then goto playlist
3. Then click add service
4. Click LOGIN HERE
5. Server Code enter 2
6. Enter XTREAM username & password
7. Leave Include VOD checked ✔️
8. Click Next
9. Click on Playlist Name and type In XTREAM and then click DONE
PLATINUM TV OPTION 2 (Firestick 4K and 3rd generation FireCube)
Use this option for all Android devices not listed above under option 1
OPTIION 2: Setup on FireStick, FireStick 4K, FireCube 3rd generation
** IF YOU ALREADY HAVE THE DOWNLOADER APP START ON LINE 16**
From the Amazon home screen
1. Select “Find“ in the middle bar followed by Search
2. On this Search window, type the name of the app Downloader (it will appear below and click on it)
3. Click the Downloader icon on the next screen
4. Choose Download (or Get) on the window that appears next
5. Open the DOWNLOADER app
6. Then press the home button on the remote
7. Select the gear icon or in the middle bar (on the far right) to open Settings
8. Now, choose the option My Fire TV (if you see “Developer Options” then skip to line 11).
9. Click on “About“ 7 times (then it will say you are a developer)
10. Click the back arrow button on your remote once and you will now see “Developer Options“
11. Click and open the Developer Options
12. Next switch ON the option ADB Debugging
13. Then click Install unknown apps
14. Click Downloader and turn it ON
15. Press the home button on the remote
16. Open on the DOWNLOADER app (click allow when prompted when opening app)
17. Then type https://aftv.news/342209
18. Select install
19. Open
20. Click Add New Source
21. Click PLATINUMTV then click NEXT
22. Click Username then enter PLATINUM TV username and then click Next
23. Then enter PLATINUM TV password
24. Then click Next (don’t change Output)
25. Click Next (don’t change XMLTV epg)
26. Then click Add
27. If you also have XTREAM Service then click Add New Service (then goto line 28). If you do not have XTREAM then click DONE (you are finished logging in).
28. Click XTREAM Then click next
29. Click Username then enter XTREAM username and then click Next
30. Then enter XTREAM password
31. Then click Next (don’t change Output)
32. Click Next (don’t change XMLTV epg)
33. Then click Add
Both option 1 and option 2 apps are available with our XTREAM Service
PLATINUM TV OPTION 2 (Chromecast with Google and other Android devices)
1. Install Downloader app from Google Play Store
2. Open on the DOWNLOADER app (click allow when prompted when opening app)
3. Then type https://aftv.news/342209
4. Select install
5. Open
6. Click Add New Source
7. Click PLATINUMTV then click NEXT
8. Click Username then enter PLATINUM TV username and then click Next
9. Then enter PLATINUM TV password
10. Then click Next (don’t change Output)
11. Click Next (don’t change XMLTV epg)
12. Then click Add
13. If you also have XTREAM Service then click Add New Service (then goto line 28). If you do not have XTREAM then click DONE (you are finished logging in).
14. Click XTREAM Then click next
15. Click Username then enter XTREAM username and then click Next
16. Then enter XTREAM password
17. Then click Next (don’t change Output)
18. Click Next (don’t change XMLTV epg)
19. Then click Add
Both option 1 and option 2 apps are available with our XTREAM Service
PLATINUM TV on (Android Phone)
PLATINUM TV on IOS (IPHONE, IPAD, APPLE TV)
Install Smarters Player Lite for the app store
Enter your PLATINUM username and password
Then use this URL
PLATINUM TV on web player
1) Goto http://webtv.iptvsmarters.com/
(might say “not secure”, this is fine – continue)
2) Enter any account name you like
3)ENTER USERNAME and PASSWORD
4) ENTER URL
HOW TO ADD STORAGE TO 4K FIRESTICK MAX OR FIRE TV
When adding storage to other devices just watch a YouTube video just like the video above. Please don’t ask us we don’t use all devices and YouTube would be much easier for you to see how to add storage to your device.
XTREAM service address for TiviMate Premium
XTREAM on Fire devices (Firestick, FireCube, FireBox)
From the Amazon home screen
1. Select “Find” in the middle bar followed by Search
2. On this Search window, type the name of the app Downloader (it will appear below and click on it)
3. Click the Downloader icon on the next screen
4. Choose Download (or Get) on the window that appears next
5. Open the DOWNLOADER app
6. Then press the home button on the remote
7. Select the gear icon or in the middle bar (on the far right) to open Settings
8. Now, choose the option My Fire TV (if you have Developer Options skip to line 11)
9. Click on “about” 7 times (then it will say you are a developer)
10. Click the back arrow button on your remote once and you will now see “developer options“
11. Click and open the Developer Options
12. Next switch ON the option ADB Debugging
13. Then click Install unknown apps
14. Click Downloader and turn it ON
15. Press the home button on the remote
16. Click on the DOWNLOADER app(click allow when prompted when opening app)
17. Then type http://thewifiguy.online/xtream.apk
18. Select install
19. Open
20. Goto settings
21. Then goto TV guide
22. Then click update interval hours and select 2
23. Then turn on update app on start and update app on playlist change
24. Then go back to LOGIN
25. Click ACCOUNT LOGIN
26. Make sure to put a name under any name(use your 1st name)
27. Input username and password
XTREAM on Android devices ( Nvidia Shields, TiVo 4K stream, and Chromecast with Google)
1. Install Downloader app from Google Play Store
2. Press the home button on the remote
3. Open the DOWNLOADER app (***CLICK ALLOW WHEN PROMPTED WHEN YOU 1ST OPEN)
4. Then type
http://thewifiguy.online/xtream.apk
5. Select install
6. Open
7. Goto settings
8. Then goto TV guide
9. Then click update interval hours and select 2
10. Then turn on update app on start and update app on playlist change
11. Then click the back button twice on your remote and then click LOGIN
12. Click ACCOUNT LOGIN
12. Make sure to put a name under any name(use your 1st name)
13. Input username and password
XTREAM on IOS (IPHONE, IPAD, APPLE TV)
-Install Smarters Player Lite from your Apple Store
Then use your username and password along with the URL of the service you selected
XTREAM Service URL
http://xtream.cx:826
XTREAM Android Phone
XTREAM WEB PLAYER
OUR TUTORIAL
Walkthrough’s and tips
PLATINUM TV OPTION 1 WALKTHROUGH
Getting to the categories
-while on the guide press to the left
Adding Favorites
– While on the guide and on the channel you wish to add to favourites…. Press and hold the select button and a menu will appear on the right. Highlight the star to add to favourites.
Removing categories
– While on the guide… press to the left to get to the categories. Then hold the select button and a menu will appear on the right. Click on manage groups. Then turn off the categories you do not want.
Parental control
– Go to settings ….then Parental Control…turn on….make a pin…..go down and turn on group options…then back out….then goto categories….then goto adult….hold select button…enter your pin…down to block group and turn on
Video walkthrough
PLATINUM TV OPTION 2 APP WALKTHROUGH
XTREAM APP WALKTHROUGH
Getting to the categories
-while on the guide press to the left
Adding Favorites
– While on the guide and on the channel you wish to add to favourites…. Press and hold the select button and a menu will appear on the right. Highlight the star to add to favourites.
Removing categories
– While on the guide… press to the left to get to the categories. Then hold the select button and a menu will appear on the right. Click on manage groups. Then turn off the categories you do not want.
Parental control
– Go to settings ….then Parental Control…turn on….make a pin…..go down and turn on group options…then back out….then goto categories….then goto adult….hold select button…enter your pin…down to block group and turn on
BUFFERING TIPS
***Buffering is an Internet issue…. Not our service issue***( Even if no other app on your device is buffering)
– Clear cache on app( Press the home button on remote…. Go to settings…. Go to Install applications on the device…. Select PiercePrime Tivimate app and clear cache.
– Restart your router and device( unplug both of them for several minutes…then restart)
– Do a speed test. Download Analiti speed test from Amazon store( The magnifying glass in the upper left corner on your Amazon home screen) or from Google Play Store. Make sure you are getting the speed you pay for( You should at least 80% of what you pay for)
– Make sure you are not using more connections than what you pay for. If install on multiple devices…. Make sure you back each device all the way out to the home screen before shutting down.
– If you are using your Internet providers router, consider getting your own. Routers are the most important part in your network. Get a router that covers more than the square footage of your home. Replace out dated router… They get out dated within several years. If you have a multi-level home consider getting a mesh router. One with multiple nodes that you can stagger throughout your home and even hardwire multiple streaming devices to.
– Upgrade you’re streaming devices. Get one that you can hardwire. (This is BIG improvement)
Service Description
XTREAM: (Main Service)
– live tv over 3000 channels(every channel you can imagine)
– most all sporting events (NFL, NBA, MLB, NHL, UFC, MMA, BOXING, SOCCER, PPV…AND SOOO MUCH MORE)
– NBC GOLD
– 24/7 channels
– up to 5 connections(number of tv’s you can watch at same time)
– 1080p HD and low bandwidth channels for slower internet
How to make changes to your account (the number of connections and/or number of months
1. Log onto the website
2. scroll down towards the bottom of the page and across from shortcuts is a drop-down arrow click drop-down arrow and then click “Order new Services”
3. select a service in the number of months along with the number of connections you want to change to. While checking out make sure to put your exact username for the app in the identified box “username”(see IMAGE 1 below). Then finish checking out.
4. then log back onto the website and click services. Select the service that you no longer want and no longer using. Then select request cancellation and give a reason.
How to get your username and password for the App
-Log on to the website https://tri-statenetworking.com/customers
and click on “Services”
-Then click on the service you wish to find your username and password for
-Then click on “IPTV Service Details”
If you log into the app and you have "0 Channels"
If you log into the app and it shows 0 channels and no guide…. That almost always means you have logged in with the wrong username or password. Make sure that you verify that you’re using the correct username and password that was emailed to you( Not the username and password that you use to log on to the website). Please check your spam mail if you do not see this email.
Do this to re enter the correct username and password
-While on the guide
-Press and hold the select button
-A menu will appear on the right and go to settings
-Then go to playlist
-Click on the top playlist and go down and delete
-Then click ‘log in” and make sure to verify the username and password is correct with the email that was sent
** username and password or case sensitive
** sometimes it’s difficult to distinguish between a capital i and a lowercase L or the letter O and the number 0. Please be sure to try both before creating a ticket on website.
** If you were using a Netgear router you must disable Netgear Armor
Services Address for 3rd party apps
XTREAM
http://xtream.cx:826
Invite Family and Friends and get 10% credit of their 1st purchase
1. Log onto the website and scroll down and look for Refer A Friend
2. Them click on the COPY LINK tab and it will be copied so you can send to a friend
3. You can send the invite however you would like…text….messenger…email. it will direct them to a Registration Page where they can create an account. Please remind them their username and password for the App along with the instructions for the app will be emailed to them after purchase on the website. And if they do not see this email have them check their spam mail please.
** FROM THE DEVELOPER **make sure to only invite people that you personally know. Because there are people who are trying to inflict malicious malware and viruses to our servers.
Preloaded Devices
If you are interested in ordering a preloaded device, with our apps installed and log in with your credentials, then create a ticket on the website (payment portal). There are many devices you can order preloaded. And we also have shipping available
Please do not message any admin
All issues and comments will be handled and supported via ticket system on website (payment portal)